Privacy Policy

 

1.  Introduction

 

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how Prana Lab (“we”, “our”, “us”) collects, uses, and safeguards your information when you visit our website www.pranalab.shop or make a purchase.

 

2.  Data Controller

 

Dmitrij Vinogradov

Prana Lab
Wehrmathen 21
12529 Schönefeld, Germany
Email: prana.lab@outlook.com

 

3.  Data We Collect

 

We may collect the following types of personal data:

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• Contact details: name, address, email address, phone number (optional)

• Order details: products purchased, payment information, shipping address

• Technical data: IP address, browser type, device information

• Newsletter subscription data: email address

 

4.  How We Collect Data

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• Directly from you when you place an order, create an account, or contact us

• Automatically through cookies and similar technologies

• Through third-party services like payment processors and analytics tools

 

5.  How We Use Your Data

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• To process and deliver your orders

• To provide customer support

• To send marketing communications (only with your consent)

• To improve our website and services

• To comply with legal obligations

 

6.  Legal Bases for Processing (GDPR)

We process your personal data based on:

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• Your consent (Art. 6(1)(a) GDPR)

• Performance of a contract (Art. 6(1)(b) GDPR)

• Legal obligations (Art. 6(1)(c) GDPR)

• Legitimate interests (Art. 6(1)(f) GDPR)

 

7.  Third-Party Services

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We share necessary personal data with:

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• Wix.com Ltd. (website hosting & platform)

• Stripe Payments Europe Ltd. (credit/debit card processing)

• Klarna Bank AB (payment by invoice/financing)

• Google LLC (Google Analytics, if enabled)

• Email marketing provider (for newsletter distribution)

 

All third-party providers are GDPR-compliant.

 

8.  Cookies

Our website uses cookies to enable essential functions, analyse traffic, and personalise content. You can manage or disable cookies in your browser settings.

 

9.  Data Retention

We store your personal data only as long as necessary to fulfill the purposes stated above or as required by law.

 

10.  Your Rights (GDPR)

You have the right to:

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• Access your data

• Request correction or deletion

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time
  To exercise your rights, contact us at prana.lab@outlook.com.

 

11.  Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

 

12.  Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

 

Last updated: 08.08.2025